Soul and Survival

Everyone has a soul and an instinct to survive. Our soul is immortal, rational and conscious, while our survival instinct ensures our material needs are met. The combination of our soul and survival instinct gives us our personality and character. By understanding these two separate aspects of ourselves, we gain a deeper appreciation of who we are as a whole.

Our survival instinct is responsible for immunity, nervous response, emotions and facial structure. Our face is vital for social survival because it conveys to others what we feel and the needs we require. Our face is designed for others to see, not for us to see. Soul & Survival links facial features to instinctive character traits.

Life themes and survival strategies
Every person comes into their life with a number of survival strategies in place. Some instincts are for physical survival, such as natural drives to breathe and eat, while others are for our social survival. Social survival skills are what we employ to secure our position within the group. Nature survives through diversity. It is not beneficial for all human beings to contribute to the group in exactly the same way. As a result, a number of effective yet different strategies have evolved to socially secure us. These different strategies are represented by seven different groups.

Each of the seven groups has been given a colour for easy recognition. Each colour group has up to thirty identifiable survival strategies and qualities. Soul & Survival details all these qualities together with a comprehensive explanation as to why we have these characteristics, when we use them and how they can trap us in an endless cycle of repetition and reaction.

Individuals cannot survive as well by themselves as they can in a group. As a result our survival instinct helps protect us, by providing qualities needed or desired by the group. These qualities give us personal value and we instinctively revert to them for protection under stress. Regardless of whether an individual is extroverted or introverted, academic, technical, physical or creative, social survival skills are the topics and emotions around which individual behaviour revolves.

About the Author
Grant Bentley is the principal and senior lecturer of the Victorian College of Classical Homeopathy (VCCH). Since 1999 Grant has researched the genetic link between Hahnemann's miasm theory (1828) and facial structure. He has written three books.

Appearance and Circumstance (2003)
Homeopathic Facial Analysis (2006)
Soul & Survival (2008)

His research and development resulted in a new clinical method called Homeopathic Facial Analysis (HFA). Soul & Survival presents clinical observations in relation to the social behaviour within each miasm (the survival instinct) and facial analysis. Grant Bentley has trained all the HFA practitioners in Melbourne. Soul & Survival is written specifically for patients with no homeopathic jargon to help them better understand homeopathic principles. It is intended to bring more patients to our clinics by explaining the universal principles that link energy to miasms (our survival instinct) and personal behaviour.

Grant has lectured in Australia, New Zealand, the Middle East, USA and Europe. His first two books have been translated into Russian.

Deliveries

Packing & delivery is calculated automatically to give the most economical delivery method. We work closely with our postage partners to try and ensure you always get the best price. We do not mark-up out post & packing rates.

Estimated delivery times

If you need your order quickly please contact us and we will always do our best to get it to you as fast as possible.

UK
Estimated delivery time for a UK order is 3 - 4 working days.

North America
Estimated delivery time for an order to North America is 7 - 14 working days.

Europe
Estimated delivery time for an order to Europe is 4 - 10 working days by normal post.

Far East, Australia & New Zealand
Estimated delivery time for an order to the Far East, Australia & New Zealand is 10 - 21 working days.

South America
Estimated delivery time for an order to South America is 10 - 21 working days.

Middle East & Africa
Estimated delivery time for an order to the Middle East & Africa is 10 - 21 working days.

Returns & Cancellation 

Thank you for ordering with The School of Health and/or the School of Homeopathy. We hope you love your course and products as much as we do, and that you are entirely satisfied with your purchase. Should you need to cancel or return any items to us please carefully follow the guidelines below. 

Refund & returns policy

We offer a 14-day money back guarantee on most items purchased from us (in line with UK & EU regulation), and the possibility of a 3-month partial refund policy on home study courses, based on an assessment.

Within 14 days: refund for Home Study Courses excluding Registration fee and P&P costs – and excluding digital goods and services.

We can accept return of unwanted items and cancellation of home study courses, in line with our refund policy, provided you have not accessed or downloaded any content from the Online Learning System and the goods are completely unused and returned to us in perfect condition. The return costs are covered by you and any items lost in the post are your liability.

Please contact us in the first instance, in writing, within 14 days after receiving the goods. You must await our response and returns form, and then you have 14 days to return the goods, following these steps:

Digital goods and services

Please be aware that, as soon as you download, access or stream content from the Online Learning System, you will lose your right to the 14-day right to cancel the course and any refund. Due to the nature of digital goods, and in line with UK & EU legislation, we do not accept returns for: Memory Sticks, CDs, DVDs and Data discs. 

What to do:
STEP 1: Start off by sending us an email or letter within 14 days of receiving the items stating your wish to cancel your order and we will send you a Cancellation Form. Please do not send anything back without first hearing from us and receiving our Returns Cancellation Form. 

STEP 2: Materials need to be returned within 14 days from receiving the Returns Cancellation Form. All returned items must be received by us in perfect condition with the packaging un-opened and the goods unused. This will probably require you to add new/extra packaging and you will need to cover the costs of returning the goods. Please use a recorded delivery service, as we cannot be held responsible for non-delivery of returned items. 

STEP 3: We will refund the price of the goods once they have been received and checked and the amount relates to the fees applied at the time of purchase. Course registration fees and delivery costs are non-refundable. The refund will be made as soon as reasonably possible and within 30 days from the day you cancelled in writing.

Within 3 months: partial refund (for home study courses only)

Beyond the 14-day period, if you wish to withdraw from your course for good reason, a partial refund may possibly  be granted if you purchased the course with tutor marking, are still inside the three-month period and have not accessed the online learning system or submitted the starter assignment or work to your tutor for marking. Please bear in mind that this is not a given statutory right and we offer this possibility in the spirit of good will. In the first instance, we will do all we can to understand your problem and offer help to see if there is a good way forward - we find a lot can be gained through having this conversation. If all the above criteria have been met and we agree that you have good reason to withdraw, a partial refund for the tutor marking element of the course may be granted. The tutor marking amount equates to 40% of the course fee excluding registration and post and packing costs.

What to do:
STEP 1: Start off by sending us an email or letter within 3 months of receiving the course, stating your wish to withdraw from the course and giving your reasons. Please do NOT send anything back to us, as we cannot accept returned materials after the 14 day cooling-off period.

STEP 2: The Course Manager will then contact you to discuss the issues you have raised and together you will see if you can find a good way forwards. Quite often, a new student will have worries or problems that can be helped with some care and attention and our team are here to do all they can to support and assist in helping you to get settled in and off to a good start. You are never alone!

STEP 3: If both parties agree that there is no resolution to the issues raised, then we will advise if a partial refund may be granted. The maximum amount that can be refunded is 40% of the course fee excluding the non-refundable registration fee and delivery costs. The Course Manager will advise about this. 

Refunds - Attendance course

Places are limited on the Attendance Course and, when you enrol, you are making a commitment to pay the annual fees in full. This commitment applies whether you are paying in full beforehand or by monthly instalments. Fees must be paid up in full before the end of the academic year in order to move into the next year of study. A refund will only be considered in the case of certain unforeseeable circumstances, such as bereavement, pregnancy and moving overseas, and at the discretion of the directors. Registration fees and deposit are non-refundable. Anyone who chooses to leave midway through the year will be required to pay the outstanding balance of the annual fee when they leave, and will be required to re-join that year group upon return to the School.

Refunds - Events

• 4 or more weeks notice – We can give a 50% refund or reschedule.
• 2-4 weeks notice – We can give a 25% refund or maybe reschedule.
• Less than 2 weeks – There is no refund offered with no obligation to reschedule your course date.

You can reschedule once, and only to a course that takes place within 12 months of your original booking. Rescheduling an event will incur a £15 admin fee. Registration fees and deposits are non-refundable or transferable.

Cancellation of an Event

Occasionally there may be insufficient numbers of students to allow a training day to proceed, and if this happens the following procedure will take place:

1. Notice will be given by email and a telephone call at least 5 days before the course start date.

2. Students will be given the opportunity to reschedule their course to another date.  You can only reschedule once and only to a course that takes place within 12 months of your original booking.

3. If there is no convenient date for rescheduling then students will be fully reimbursed.

4. We cannot compensate for any travel or accommodation costs incurred. Always get insurance for your travel.

Travel & accommodation

If you are planning to travel or stay locally, we kindly ask that you make your own arrangements with flexibility in mind. While we very much hope all events run as planned, occasionally dates may need to change or, in rare cases (such as low booking numbers or unforeseen circumstances), an event may need to be postponed or cancelled. For this reason, we recommend booking flexible options where possible and taking out appropriate travel insurance. Please note that we are unable to accept liability for travel or accommodation costs incurred, including in the event of changes to event dates or cancellation.

Faulty Items

Should you receive any items that are damaged, please write or email us within 14 days and we will advise about how to proceed. Please provide as much information as possible when contacting us, including your order number, email and a daytime contact number in case we should need to call you. 

Contact us

Email: info@soh.uk
Phone: + 44 (0)1453 709 709
Admin Office: Orchard Leigh, Rodborough Hill, Stroud, Gloucestershire, Stroud, GL5 3SS

Any questions

If you need help with anything at all, please contact us and one of the team will be happy to assist.

Thank you

https://www.gov.uk/accepting-returns-and-giving-refunds
https://www.gov.uk/online-and-distance-selling-for-businesses